FAQ
tbilisiwel.com
Frequently asked questions
Everything you need to know before booking your Georgia tour
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Booking
How to reserve your tour
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Travel info
Visas, safety, best time
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Special needs
Halal, vegetarian, families
How do I book a tour with TbilisiWelcome?
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Fill in the booking form on any tour page, or message us directly on WhatsApp at +995 598 51 49 07. We reply within a few hours, confirm your dates and send a custom quote. upfront.
Do you arrange halal or vegetarian food?
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Yes — we arrange halal dining throughout the trip for our guests from the Gulf, and vegetarian or Jain meals for Indian travellers. Just let us know your requirements when you book and we take care of everything.
Is Georgia safe for tourists?
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Georgia is consistently ranked as one of the safest countries in Europe and the Caucasus. Tbilisi, Kazbegi, Kakheti and Mtskheta are all very safe for tourists. Our guides are with you at all times.
What is the best time to visit Georgia?
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Georgia is beautiful year-round. Spring (April–May) and autumn (September–October) offer pleasant temperatures. Summer (June–August) is ideal for Kazbegi mountain views — and a perfect cool escape from Gulf heat. Winter brings snow scenery for dramatic photography.
Do Indian and Gulf citizens need a visa for Georgia?
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UAE, Saudi Arabia, Kuwait, Qatar and Bahrain passport holders can enter Georgia visa-free for up to 1 year. Indian passport holders require an e-Visa, which is easy to obtain online at evisa.gov.ge. We can guide you through the process.
What is included in the tour price?
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Our full packages include: airport transfers, 4 & 5 star hotel with breakfast, private vehicle, professional English-speaking guide and driver, entrance tickets, cable car, wine tasting, local SIM card and daily bottled water.About all other inclusions we can discuss on WhatsApp.
Can I customise my itinerary?
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Absolutely. Every tour we arrange is fully private — just your group. We can adjust the hotel category, add or remove destinations, change the pace for families with young children, or extend the tour to 6 or 7 days.
How do I pay?
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Payment terms depend on your booking type:
- Day tours — no upfront payment required. Pay on the day in cash or by bank transfer.
- Multi-day packages — we typically request 30–50% deposit to confirm your booking, with the remainder due on arrival. For last-minute bookings (within 7 days), full payment may be required upfront.
- Custom arrangements — discussed and agreed individually via WhatsApp.
We accept bank transfer and cash (GEL, USD, EUR). All payment terms are confirmed in writing before your booking is finalised.
Still have questions?
We reply on WhatsApp within hours
Recent Reviews
EXCELLENT Based on 41 reviews Posted on Google JOUBREAKER1Trustindex verifies that the original source of the review is Google. LTD TIBILISI team were very kind and helpful. They coordinated our tour trip during our 6 days stay in Georgia. We had great time. Thanks for the support and coordination.Posted on Google STUART KINGTrustindex verifies that the original source of the review is Google. It was very easy to book through these guys and so helpful. Our driver couldn't be more helpful. Wouldn't hesitate to book through them or recommend to friendsPosted on Google SAM JABRTrustindex verifies that the original source of the review is Google. The trips were smooth and drivers were very friendly helpful and on time.Posted on Google ALESSIA BATACCHITrustindex verifies that the original source of the review is Google. We had an amazing tour and our guide, Maria, was absolutely fantastic! She was so kind, helpful, and knowledgeable, and she truly made the whole experience even more special. The tour was very well organized and incredibly complete, especially for the few days we had there. We were able to see so many places without feeling rushed, and everything was planned perfectly. Everything was perfect from start to finish. Highly recommended!Posted on Google NATIA SISAURITrustindex verifies that the original source of the review is Google. Posted on Google MISI SAUDITrustindex verifies that the original source of the review is Google. From the very first contact, everything was handled with professionalism, warmth, and genuine care. The team is incredibly friendly and knowledgeable. Thanks to our guider mr Imeda and Theodore. They even provide airport transfer and esim. Their service is reliable, well-organized, and tailored to your needs, whether you’re visiting Tbilisi for the first time or returning to explore more of Georgia’s beauty. Communication was smooth, punctuality was spot-on, and the overall experience exceeded expectations. If you’re looking for a trustworthy company that offers outstanding service and a truly welcoming experience in Tbilisi, LTD TbilisiWelcome is the best choice. Highly recommended — I would gladly use their services again!Posted on Google NIKWE NCAYIYANATrustindex verifies that the original source of the review is Google. Absolutely amazing experience! The tour company exceeded all expectations, and our tour guide truly made the trip unforgettable. Our tour guide was fun, flexible, and incredibly helpful, always making sure we were having a great time and felt comfortable. Everything was well organized, yet relaxed enough to really enjoy each moment. Every part of the tour was fun, exciting, and memorable. I couldn’t have asked for a better experience and would 100% recommend this company to anyone looking for an amazing tour!Posted on Google BANELE GUMEDETrustindex verifies that the original source of the review is Google. Posted on Google TORNIKE MCHEDLISHVILITrustindex verifies that the original source of the review is Google. Posted on Google SNEHA GAIKWADTrustindex verifies that the original source of the review is Google. A big thank you to the team LTD TBILISI WELCOME for organizing such a smooth and memorable trip to Georgia. Right from planning the itinerary to on-ground coordination, everything was handled very professionally. Hotels, transports, guide—everything was perfectly aligned. Even during the trip, they were always available to assist us. We didn’t face a single hiccup, which says a lot about their planning. In our 10 days trip We explored Tbilisi, Kazbegi, Gudauri, Kakheti, Mtskheta and much more… from the wonderful Christmas markets, lit up streets in Tbilisi to snow capped mountains in ski resort of Gudauri, from the beautiful Trinity Cathedral to the enchanting love capital of Sighnaghi… have thoroughly enjoyed every bit of Georgia… Madloba, Imeda and team LTD TBILISI WELCOME! For anyone planning trip to Georgia would definitely recommend that you get in touch with these guys right away!